Real-time visibility and control of your infrastructure
Aligned continues to redefine the data center to meet the needs of our customers.
Our customer portal is yet another disruptive innovation designed to further support customer success.
The newly enhanced portal offers customers an intuitive interface and navigation path while providing broad transparency and control of their infrastructure from a convenient, singular point of entry.
Take charge of your computing environment, maximize your productivity
When uptime means everything, real-time visibility into power usage and environmentals is indeed mission-critical. So is rapid response and efficiency. That’s why Aligned’s customer portal enables customers to view reports, create tickets and manage their computing environment quickly and easily.
Customers can submit requests for support, cross-connects, quotes, conference rooms, facility access, and more. Smart Hands are available 24x7x365. Manage your account from your keyboard and free up invaluable staff to be more productive.
Capture data, gather insight
Aligned works with our customers on specific PUE/BMS initiatives to capture any additional metering/monitoring requirements which can be delivered via an API or integrated into our customer portal. At all Aligned data centers and hyperscale campuses we have qualified full-time equivalent (FTE) personnel on site who can provide integration of our customers’ data and dashboards.
We’ve also transformed the portal’s reporting function. Along with enhanced data visualization, Aligned’s customer portal now offers granular and export-friendly data points to evoke deep-dive analysis and provide in-depth customer insights.
